Refund policy
STRONGFORM Digital Product Refund Policy
Last Updated: March 2026
We stand behind our programs and want every client to have a positive experience. Please review this policy carefully before purchasing.
Digital Products (PDF Guides, Video Programs, Bundles)
Due to the instant-access nature of digital products, all sales are final once a product has been downloaded or accessed. We do not offer refunds on digital products except in the following circumstances:
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You were charged twice for the same product (duplicate charge)
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You did not receive access to the product within 24 hours of purchase and our team was unable to resolve the issue
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The product file is corrupted and we are unable to provide a working replacement
If any of the above applies, contact us within 7 days of purchase at [support email] with your order number and a description of the issue.
Subscriptions & Memberships
Subscription fees are non-refundable for the current billing period. You may cancel your subscription at any time, and you will retain access until the end of your paid period. Cancellation prevents future charges.
1:1 Coaching & Consultations
For personalized coaching sessions, cancellations made more than 24 hours in advance will receive a full refund or credit toward a future session. Cancellations made less than 24 hours in advance or no-shows will be charged in full.
How to Request Support
Email: support@strong-form.com
Response time: Within 1-2 business days
STRONGFORM | 15928 Ventura Blvd Ste 116, Encino, CA 91436